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Email your funeral service supplier news to suppliernews@nfda.org.

News from funeral service education program should be sent to schoolnews@nfda.org.

News will be considered for publication on the NFDA website and in The Director and/or Memorial Business Journal as space allows.

All material is subject to editing and space availability.

JCG 2025 Performance Tracker X Trends and Insights Report Available

June 10, 2025
Johnson Consulting Group (JCG) has released its 2025 Performance Tracker X Trends and Insights Report, powered by J3Tech Solutions. Performance Tracker X is the company’s complete customer service management tool that surveys families to evaluate staff and financial performance. With real-time...

Serent Capital Invests in Plotbox

June 10, 2025
Serent Capital, a growth-focused private equity firm, has made a strategic investment in PlotBox, a cloud-based provider of end-to-end management solutions for cemeteries, crematories and funeral homes. The partnership will help accelerate product innovation, elevate customer support and expand Plot...

EFF Hires Barone as Northeast Account Manager

June 10, 2025
Express Funeral Funding (EFF) recently hired Alex Barone as its Northeast account manager. In this role, he will be responsible for developing and fostering relationships with funeral homes and cemeteries throughout the Northeast region to provide them with EFF’s insurance assignment funding s...

Batesville Again Named One of America’s Most Trustworthy Companies

June 10, 2025
Batesville earned its second appearance on the 2025 list of “Most Trustworthy Companies in America.” Presented by Newsweek and Statista Inc., Batesville was ranked in the top 20 in the Consumer Goods category, alongside a number of global brand leaders. This year’s ranking is five ...

Chptr Provides Televised Video Tributes for Foundation Partners Group

June 10, 2025
Chptr, dedicated to honoring life stories through video memorials, has extended its broadcast memorial program to families served by Foundation Partners Group’s Hiers-Baxley and Baldwin Brothers funeral businesses in the Ocala, Florida, area. Loved ones will be honored with professionally prod...

NGLIC Celebrates Staff Achievements and Performance

June 10, 2025
National Guardian Life Insurance Company (NGLIC) recognized four team members with G.R.I.T. Awards during a meeting in April. The awards highlight the winning mindset needed to achieve NGLIC’s goals and vision. Peer nominations recognized and celebrated colleagues for their outstanding achieve...

NMD Offers New Marketing Images to Funeral Providers

June 10, 2025
New Memorials Direct (NMD) now offers new digital marketing images for their valued funeral service partners. These high-quality images are tailored to meet the diverse needs of the profession and designed to help funeral homes enhance marketing efforts when showcasing NMD’s memorial products....

Precoa Honors Employees with Values Awards

June 10, 2025
Precoa recently honored team members who embody its mission and values with peer-nominated awards. Raymond Lucero, a regional manager based in Florida, was honored with the “Never Stop Progressing” award. Matt West, Funeral Planning Center associate vice president, was named a &ldquo...

Great Lakes Partnership Launches Virtual Roundtables

June 10, 2025
Great Lakes Partnership (GLP) has launched new Virtual Agent Roundtables and Virtual Owners Roundtables for its funeral service professionals located in Michigan. These quarterly Zoom meetings are designed to bring professionals together for meaningful conversation, collaboration and connection. ...
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